1. Introduction

This Privacy Policy explains how Doblly (“we”, “our”, or “us”) collects, uses, shares, and safeguards the personal information you provide when using our services. It applies to all users of our platform, including visitors, registered users, and customers.

By using Doblly, you agree to the terms outlined in this policy.

2. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Business name
• Payment and billing details
• Address (if applicable)

b. Device & Technical Information

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Access times and referring URLs

c. Usage Data

• Pages visited and features used
• Store activity and analytics
• Uploaded products and order history
• Communication logs with support

d. Cookies and Tracking Technologies

• Improve site functionality and performance
• Analyze user behavior and engagement
• Provide a more personalized experience
• Deliver relevant advertising

You can control cookie preferences through your browser settings.

3. How We Use Your Information

• Provide, operate, and maintain the Doblly platform
• Process transactions and manage subscriptions
• Customize your user experience
• Communicate with you about your account or important updates
• Offer customer support and resolve technical issues
• Analyze platform usage and improve services
• Comply with legal obligations and enforce our policies

4. Data Sharing

We do not sell your personal data. We may share your information in the following scenarios:

• With service providers: hosting, payment, analytics, and email services.
• With affiliates or partners: for integrated features or joint services.
• With authorities: as required by law.

All third parties must protect your data as per our standards.

5. Data Security

We use the following measures to protect your data:

• SSL/TLS encryption
• Firewall protection
• Access controls and authentication
• Monitoring systems
• Internal policies

In case of a breach, you’ll be notified as required by law.

6. Your Choices and Rights

• Access: View/edit your data anytime
• Delete: Request data/account deletion
• Opt-out: Unsubscribe from marketing
• Portability: Get a copy of your data

To exercise these rights, contact us: Admin@doblly.com

7. Third-Party Links

Links on our platform may lead to external websites. We are not responsible for their privacy practices.

8. Data Retention

We retain your data only as long as needed for:

• Service delivery
• Legal and tax compliance
• Business operations

After that, we securely delete or anonymize the data.

9. Legal Basis & Compliance

We process data based on:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate interests

We comply with GDPR, CCPA, and other applicable privacy laws and regulations.

10. Updates to This Policy

We may revise this Privacy Policy as needed. You will be notified of material changes via email or platform notifications.

11. Contact Us

If you have any questions or requests regarding your privacy, reach out:

• 📧 Email: Admin@doblly.com
• 📍 Doblly HQ